Profile
Systems engineer and developer with experience across NetSuite/ERP customization, workflow automation, integrations, data migration, Oracle/database support, IT operations, web development, and PC hardware. My strongest work tends to sit where software, infrastructure, data, and the actual day-to-day business process overlap.
Current experience
Develop and support SuiteScript 2.1, SuiteFlow, SuiteQL, saved searches, custom records/forms, Advanced PDF/HTML, integrations, approval processes, data migrations, roles/permissions, electronic payments, inventory/fulfillment processes, and client troubleshooting. Work also includes translating operational requirements into maintainable solutions, testing Sandbox-to-Production behavior, documentation, and supporting existing systems rather than treating every request as a new build.
Web development
Built and maintained WordPress sites and custom functionality, including a configurable account-management plugin covering registration, verification, profile/security flows, session handling, role protection, administration, diagnostics, reporting, and site-level access behavior. Experience includes PHP, JavaScript, HTML/CSS, hosting, DNS, security considerations, and practical front-end implementation.
IT & systems
Hands-on support experience includes multi-location user and endpoint support, Microsoft account administration, documentation, ticket triage/escalation, remote troubleshooting, DNS/firewall concepts, 3CX/FreePBX/VoIP configuration, workstation deployment, permissions, and incident follow-up. Earlier support work included weekly coverage across multiple sites and the discipline of documenting the environment so recurring issues could be solved rather than repeatedly rediscovered.
Database support
Oracle/database work included monitoring performance and resource usage, investigating blocking locks and deadlocks, concurrency and long-running query issues, scheduled jobs/ETL behavior, SQL tuning/indexing, and supporting patch/upgrade activities. That experience still shapes how I troubleshoot application problems that are actually data or dependency problems underneath.
PC systems & hardware
Long-running hands-on experience specifying, building, upgrading, configuring, and troubleshooting desktop systems for personal and professional use. Work includes component compatibility, CPU/GPU/RAM/storage/PSU selection, cooling and thermals, BIOS/UEFI and firmware, Windows installation, drivers, data migration, stability troubleshooting, and practical upgrade planning based on workload rather than spec-sheet chasing.
Development & personal projects
Personal and professional projects have crossed ERP scripting, web development, custom WordPress/PHP work, JavaScript, HTML/CSS, SQL/database investigation, integrations, and small tools built to remove repetitive work. I use personal projects as a way to work through technologies outside the narrow requirements of a client ticket while keeping the focus on skills that transfer back into systems and business software.
Selected delivery areas
- NetSuite development and debugging
- Approval and workflow architecture
- CSV import / data reconciliation
- REST/SOAP/SuiteTalk integrations
- SFTP and structured file output
- Oracle/database troubleshooting
- Advanced PDF/HTML / FreeMarker
- WordPress / custom plugin development
- IT support and systems administration
- PC builds, upgrades, and hardware troubleshooting
- Technical documentation and process analysis
- Endpoint, DNS, VoIP, and Microsoft 365 support
Organizations supported
Professional work across different roles and engagement types has included Trevera, Empire Auto, ARYCS, Zeager, Smarsh, Mulholland, SIG Sauer, SRNA, Sumitomo, and MagnaFlow. The scope differs by organization; inclusion here identifies professional experience and does not imply endorsement or identical services.
Certifications & education
Core technologies
SuiteScript 2.1 · SuiteFlow · SuiteQL · Saved Searches · Advanced PDF/HTML · FreeMarker · REST · SOAP · SuiteTalk · SFTP · CSV/data migration · Oracle SQL · WordPress · PHP · JavaScript · HTML · CSS · Microsoft 365 · DNS/networking concepts · 3CX/FreePBX · Windows/PC hardware